Returns and Refunds

Digital products and kits are not refundable. Custom orders and wholesale orders are not refundable.

Physical products can only be returned and the refund issued in case of the production mishap - that is if you received the product with a flaw that occurred during the making process (faulty seam, a cut).

In case you receive the wrong item or your package got lost in the mail, please contact pajauta.knits@gmail.com and we will address the issue and find the best solution for that specific situation.